JDMIS' Retail management course teaches the importance of knowing how to operate a jewellery store

 

 

Featuring both lessons and an analytical project based on local jewellery businesses, this course gives students the opportunity to gain an understanding of the real-life challenges of managing a retail environment. The day-to-day issues of retail store management are covered,including staffing, security and customer handling. Effective front-line business administration is explained,including management software, point of sales practices and ways to measure everything from inventory levels to customer satisfaction.

As a critical component of any business that deals with consumers, the front line poses a unique set of challenges. Students consider first principles in designing store layouts and planning staff rosters, design systems to maintain quality and performance and seek out local examples of best and worst practices for class discussion.

Course outline

  • RE201: Introduction to retailing and its challenges
  • RE202: Learning from a competitive environment03 Finding, keeping & motivating retail sales staff
  • RE204: Understanding & predicting customer behaviour
  • RE205: Retail Store Layout, Merchandising & Security
  • RE206: Administration & managing documents
  • RE207: Inventory management, sales forecasting & shrinkage
  • RE208: Retail sales systems & software concepts09 Retail inventory control systems & concepts
  • RE210: Customer relationship management tools & concepts
  • RE211: Retail metrics & identifying areas of improvement
  • RE212: Exploring Singapore's best and worst retailers

  • Duration

    Duration

    30 hours

    1 week (Full-time), or
    5 weeks (Part-time)

    JDMIS runs week-day, weekend and weeknight courses for this popular course. JDMIS also has flexible make-up schedules and graduates can return without cost for refresher courses (subject to availability).

  • Course fee

    Course fee

    SGD 1,800

    Course fee is inclusive of GST and reference materials provided during the course

  • 1

SkillsFuture Singapore funding up to $1,450

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Estimated Fee Payable
This is an estimate of total course fees payable. It is based on the accuracy of information you provided. All grants/SFC payments are subject to SSG approval.

$2000
Price represents total course fee payable and is inclusive of tuition, course materials, and GST. SFC claims must be made to SSG 3 days in advance of course start date.

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